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SJ

Sandy D. Jap

Marketing

Emory University

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About Sandy D. Jap at Emory University (Emory)

Sandy D. Jap is a marketing scholar at Emory University, specializing in customer loyalty, market behavior, and B2B relationships. Jap has established a strong presence in the field. Their research directions are illustrated by key works including "The show must go on: The role of contract frames in safeguarding relationship continuity", and "Control Mechanisms and the Relationship Life Cycle: Implications for Safeguarding Specific Investments and Developing Commitment".

Research Areas

Customer Service QualityConsumer LoyaltyMarket BehaviorPricingBehavioral EconomicsB2B MarketsSales NegotiationPlatform Trust
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Academic Impact Matrix

Research output metrics for Sandy D. Jap aggregated from public academic databases. Student lab experience data is pending.

Academic data verified · April 2026 · Next sync: May 2026

Research Output

Total Citations9,046

Above average

Publications73

Selective publication record

h-index34

Established scholar

i10-index41

Growing portfolio

Lab Environment

No lab data yet for Sandy D. Jap

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